Terms of use

Last updated 21 October 2026

• Agreement
• Accounts
• Carats and items
• Buying
• HODL Club
• Cards on Deck-0
• Fair play
• Our content
• Liability
• Law

1. Agreement

These terms are between you and Crypto Rabbit Hole Productions ("we", "us"), the makers of The Crypto Rabbit Hole® trading card game ("the game"). By playing, you agree to them and to our privacy policy. If you don't agree, please don't use the game. You must be 13 or older to play, and under-18s need a parent or guardian's permission to make purchases.

2. Accounts

• You can play as a guest. Signing in with your email saves your progress to an account and lets you appear on the leaderboards.
• Keep your email account secure: anyone who can read it can sign in as you. Tell us if you think your account has been used without your permission.
• Player names must not impersonate others or be offensive, hateful or misleading. We may change a name or suspend an account that breaks this.
• You can delete your account at any time from your profile.

3. Carats and in-game items

• Carats are earned by playing. They can't be bought, sold, transferred or exchanged for money, and they have no value outside the game.
• Items you earn or buy (boards, card backs, dice, avatars, decks and similar) are a licence to use them in the game, not property you own. They can't be sold or transferred.
• We may rebalance the game, change how items look or work, or retire features, for example to fix problems or keep things fair. If we permanently remove something you paid for, we'll replace it with something of equal value or refund you.
• Some items are shown as "coming soon" and can't be used yet.

4. Buying things

• Prices are in Australian dollars and include GST where it applies. Payments are handled securely by Stripe.
• Every bundle shows exactly what's in it. There are no random paid rewards: nothing you buy with money in the game is a lucky draw.
• Digital items are delivered to your account straight away, so you need to be signed in to buy.
• Refunds: see our refund policy.

5. The HODL Club

• The HODL Club is a monthly subscription. It renews automatically each month at the price shown when you join until you cancel.
• Cancel any time from the Shop ("Manage or cancel"). You keep the Club's benefits until the end of the month you've paid for; nothing more is charged after that.
• Club benefits (such as extra deck slots, the month's Historacle and the Club decks) last only while your membership is active. Decks you built are kept but can't be played with Club cards after it ends.
• If we change the price, we'll tell you before it applies, and you can cancel before then.

6. Cards on Deck-0 and wallets

• Crypto Rabbit Hole card packs are sold by Deck-0 on ApeChain, on Deck-0's own website and under Deck-0's terms. Those purchases are between you and Deck-0.
• Linking a wallet lets the game read which Crypto Rabbit Hole cards it holds, so you can play with them. It's read-only: the game never asks your wallet to send, approve or sign anything except a free sign-in message, and we never hold your cards, keys or funds.
• What your Deck-0 cards unlock in the game depends on holding them. If they leave your wallet, decks that need them fall back to the Starter deck.
• Digital collectibles and crypto-assets are risky and their value can fall to nothing. Nothing in the game, including its glossary, quizzes and characters, is financial, investment or tax advice.

7. Fair play

Don't:

• cheat, use bots or scripts, or exploit bugs to gain rewards (please report them instead);
• interfere with the game, its servers or other players' connections, or try to get at data that isn't yours;
• harass, threaten or abuse other players, including through names or emotes;
• use the game for anything unlawful, or to promote scams.

If you do, we may remove rewards gained unfairly, reset progress, or suspend or close the account. Where it's a serious breach we don't have to refund paid items, except as Australian Consumer Law requires.

8. Our content

The game, its cards, characters, art, music, code and The Crypto Rabbit Hole® name and logo belong to us or our licensors. You may share screenshots, clips and the share images the game makes, for non-commercial purposes, as long as you don't suggest we endorse you. Please don't copy, resell or reverse-engineer the game.

9. Availability and changes

We work to keep the game running, but it may sometimes be unavailable for maintenance or reasons outside our control, and features may change. We may update these terms; we'll change the date at the top and announce big changes in the game. Continuing to play after a change means you accept it.

10. Our responsibility to you

Our goods and services come with guarantees that can't be excluded under the Australian Consumer Law. You're entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage, and to have a problem fixed if it's not a major failure. Nothing in these terms limits those rights.

Apart from those rights, and to the extent the law allows, the game is provided "as is"; we aren't liable for indirect or consequential loss; and our total liability to you is limited to the amount you've paid us in the 12 months before the claim.

11. Law and disputes

These terms are governed by the law of South Australia, Australia. If something goes wrong, please contact us first and we'll try to sort it out. Otherwise, the courts of South Australia have jurisdiction, without taking away any rights you have under the law where you live.